Posts Tagged “chatbot”
In my first blog post on Arvato’s blog, I’m explaining how chatbots/virtual assistants can provide great value also in the corporate world. By using more automation and providing a seamless interface, processes become much more efficient. But that’s not all. Read the story here: How virtual assistants can help your team with automation
There are already many examples on how to quickly develop a chatbot with AWS Lambda and API Gateway (see here and here). However, most of them don’t go much further than replying to a few well defined commands. If you want to compete in the brave new bot world, your bot needs to be more than just a new command line interface. It needs to understand human language (NLP) and it needs to be able to have conversations (state, memory). This post shows how to integrate with Watson Conversation and AWS DynamoDB to give your bot natural language understanding and a memory.